Give me the hard part of the product.
I like the problems with too many states, too many stakeholders, and no clean answer yet. My best work sits in the space between product strategy, systems thinking, IA and interaction design.
Work that matches this hiring path.
The case studies are the same projects. This view simply puts the most relevant evidence first instead of asking you to decode my whole career.
Data Compass, From Questions to Banking Insights
I designed how an incomplete business question could move through an AI-assisted analytics workflow without losing context when a human analyst needed to step in.
Papa Johns, End-to-End Ordering
I redesigned critical parts of the ordering journey across web, iOS, and Android, including Product Builder and Deal Builder, while connecting the experience to a shared design system.
Fiserv, Connected Digital Banking
I combined design-system leadership with hands-on banking UX across financial visibility, money movement, teller workflows and AI-assisted concepts.
NBA and Turner Sports, Connected Fan Experience
I worked across discovery, information architecture, visual design and prototypes to help fans move between teams, players and games without losing context.
Principal work is decision work.
The output might be a flow, a prototype, a system rule or a strategic recommendation. The common thread is reducing ambiguity around the product decision.
Start before the screen
I map the problem, constraints, user behavior and system context before committing to the interface.
Design the edge cases
I care about what happens when the happy path breaks, because complex products are usually defined by their exceptions.
Prototype the decision
I use prototypes to make the behavior concrete enough to critique, test and build, not just to decorate a deck.
Connect local choices to the system
I look for the pattern behind a screen so the solution can hold up across products, platforms and teams.
Hands-on depth with organizational range.
The same career history supports both paths. The difference is which part of the evidence matters most for the role you are filling.
Papa Johns
Lead five UX designers across web, iOS and Android while staying hands-on with complex flows, prototypes, design-system decisions and product direction.
Papa Johns
Built The Ingredients and led end-to-end ordering UX across shared product surfaces.
Fiserv
Led 22 designers contributing to APEX across 14 products, managed four direct reports and designed enterprise banking experiences.
Consulting + product work
Enterprise and consumer UX across sports, hospitality, identity, banking, connected products, motion and storytelling.
Allure Global Solutions
Digital, motion and interactive work across entertainment, retail and hospitality.
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The protected cases use the same access key from my application.